Benefits of automated patient focused reporting on LabToWellness platform

LabToWellness has developed and refined design templates based on green-yellow-red color-schema that has proven to work for patients. Applying similar visual elements across the whole report to illustrate the results of laboratory tests, medical examinations, questionnaire answers minimizes the learning curve for patients, so they can focus faster on the results. This increases customer satisfaction, customer loyalty, and referrals of the great service to friends and family.

Easy-to-read information about the tests ensures that consumers understand the implications of the results. Medical teams of LabToWellness clients are in full Control over the texts and logics to display them. Controlled content also reduces the amount of complicated conclusions that the customers may make by using Google search and unverified information sources. Filtering the content and only displaying relevant texts based on the algorithms increases patient engagement and reduces the information overload.

With more extensive test packages the report helps the patient to remember and follow the advice even if it is explained by the doctor during a meeting.

Curated content increases customer satisfaction, customer loyalty. It also reduces the time required from the medical teams to compile the information to a report or to answer basic questions from patients

LabToWellness reports are customized with the designs from its clients. Compared to standard reports the LabToWellness reports are visually more appealing. Presenting the beautiful reports in advertisements gives a better understanding about the service and what to expect as a deliverable.

Laboratories, clinics and wellness centers have multiple medical professionals working on the same service. The way how different professionals handle the service is different. Having the report with the same design and content as a final deliverable ensures that the patients will get the similar experience that depends less on the location and medical professional they are interacting with. There are always sections inside the reports where individual medical professionals can add their own comments to the automatically delivered content. description

LabToWellness reports can contain sections where lifestyle recommendations such as dietary or fitness advice will be delivered based on the combinations of results. All those algorithms will be developed together with the clients’ medical teams. Algorithm based recommendations that are based on the results and other factors (age, gender) can also be applied to select associated products or services. These personalized small catalogs increase the chance of people selecting the right service and convince them about the usefulness to manage their long-term wellness.

LabToWellness reports are automatically delivered in multiple languages enabling offering the service to people who speak a different language from the client's team. Understanding the results and advice increases patient engagement and satisfaction.

Laboratories, clinics, wellness centers work both with patients as well as with delivering services to business customers. LabToWellness can adjust existing reports with logos, modified backgrounds and extra pages to further increase B2B customer satisfaction.